House Manager/Butler – Phoenix, AZ

Job Description

Luxury Private Estate | Full-Time | Travel Required | Phoenix, AZ

Position Overview

A prominent private couple seeks an experienced, highly professional, service-oriented House Manager/Butler to oversee daily household operations and provide exceptional personal service.

The ideal candidate is polished, discreet, highly organized, and exceptionally hands-on, with a strong background in luxury private residences, five-star hospitality, or high-net-worth households.

This multifaceted position requires someone who can seamlessly transition between managing household operations, coordinating vendors, preparing simple meals, assisting with personal needs, and traveling with the principals.

The successful candidate will anticipate needs before they arise, maintain impeccable household standards, and demonstrate a genuine passion for hospitality and service.

KEY RESPONSIBILITIES

Household Management & Daily Operations

• Oversee the smooth day-to-day operations of a luxury private residence.
• Maintain exceptional standards of organization, cleanliness, presentation, and household readiness.
• Conduct daily property walkthroughs to ensure all areas are properly maintained.
• Coordinate household schedules, maintenance appointments, deliveries, and service providers.
• Manage household inventories, supplies, and purchasing.
• Ensure the residence is fully prepared for the principals’ arrivals and departures.
• Identify and resolve household issues proactively.
• Work collaboratively with household staff to maintain seamless operations.

Butler Services & Personal Assistance

• Provide attentive, discreet, and personalized service to the principals and their guests.
• Anticipate preferences and daily needs without requiring constant direction.
• Assist with beverage service, table settings, meal presentation, and guest hospitality.
• Prepare and serve simple meals, including breakfast, light lunches, snacks, and casual dinners.
• Maintain a well-stocked kitchen, pantry, and beverage inventory.
• Assist with grocery shopping, sourcing specialty foods, and running household errands.
• Provide exceptional hospitality during family gatherings, private dinners, and entertaining.
• Maintain a polished, professional appearance and service-oriented demeanor.

Travel Preparation & Packing

• Travel domestically and internationally with the principals as needed.
• Handle all aspects of packing and unpacking luggage.
• Organize clothing, shoes, accessories, toiletries, and personal belongings.
• Ensure all travel essentials are prepared, organized, and easy to access.
• Coordinate luggage preparation, transportation, and delivery.
• Prepare residences and accommodations before the principals arrive.
• Unpack, organize, and arrange personal belongings at travel destinations.
• Repack belongings efficiently and carefully for departures.
• Maintain consistent service standards across multiple residences and travel locations.
• Adapt to changing travel schedules, extended trips, and occasional last-minute requests.

Vendor & Property Coordination

• Serve as the primary point of contact for household vendors and service providers.
• Schedule, supervise, and coordinate maintenance technicians, contractors, landscapers, and specialty vendors.
• Obtain estimates, coordinate repairs, and follow up on outstanding maintenance issues.
• Ensure all vendors maintain the property’s privacy, security, and service standards.
• Track recurring maintenance schedules and ensure timely completion.
• Coordinate deliveries, installations, and household improvement projects.
• Maintain professional relationships with trusted vendors and service providers.

Wardrobe & Personal Belongings

• Assist with organizing and maintaining the principals’ wardrobes.
• Carefully pack, unpack, and arrange clothing and accessories.
• Coordinate dry cleaning, alterations, shoe care, and specialty garment services.
• Ensure clothing and personal items are stored and maintained properly.
• Prepare clothing and accessories for travel, special occasions, and daily use.
• Handle luxury garments and delicate personal belongings with exceptional care.

QUALIFICATIONS & EXPERIENCE

• Minimum 5 years of experience in a private household, luxury estate, or five-star hospitality environment.
• Previous experience as a House Manager, Butler, Estate Assistant, or in a similar role.
• Strong knowledge of luxury household service standards and proper etiquette.
• Experience working directly with high-net-worth or high-profile individuals.
• Comfortable preparing simple, healthy, home-style meals.
• Exceptional organizational skills and meticulous attention to detail.
• Experience managing vendors, contractors, and household maintenance schedules.
• Strong packing, unpacking, and wardrobe organization skills.
• Willingness and ability to travel domestically and internationally.
• Valid driver’s license and clean driving record.
• Excellent communication skills and professional presentation.
• Ability to multitask and remain composed in a fast-paced environment.
• Comfortable working independently while collaborating with other household staff.
• Strong problem-solving skills and a proactive, resourceful mindset.
• Absolute discretion, confidentiality, and professionalism.

IDEAL CANDIDATE

We seek an individual who combines traditional butler-level service with modern household management expertise.

The ideal candidate is:

• Extremely hands-on: Willing to do whatever it takes to keep the household running smoothly.
• Service-minded: Takes pride in delivering thoughtful, personalized, five-star hospitality.
• Proactive: Anticipates needs and addresses issues before being asked.
• Flexible: Comfortable with changing schedules, travel requirements, and evolving household priorities.
• Detail-oriented: Notices even the smallest details and maintains exceptionally high standards.
• Discreet: Understands the importance of privacy and confidentiality in a prominent household.
• Adaptable: Equally comfortable preparing breakfast, coordinating a contractor, organizing luggage, or assisting with formal entertaining.
• Professional: Maintains a calm, polished, positive demeanor at all times.

SCHEDULE & TRAVEL

This is a full-time position requiring significant flexibility.

Candidates must be comfortable with occasional evenings, weekends, holidays, and domestic or international travel based on the family’s needs.

The ability to adapt to last-minute schedule changes and travel arrangements is essential.

HOW TO APPLY

Qualified candidates should submit a professional résumé highlighting relevant private household experience, luxury hospitality background, household management capabilities, and travel flexibility.

We will consider only candidates with a demonstrated commitment to exceptional service, discretion, and long-term professionalism.

Email your resume to [email protected]